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How PatchOne Works

PatchOne has two main components that communicate securely over HTTPS.

Components

Dashboard (admin interface)

A web application your IT administrators use to manage the fleet. Runs on the PatchOne server and is accessible from any browser on your network.

Agent (client software)

A lightweight Windows Service installed on each managed machine. The agent always initiates the connection — the server never connects to machines directly. This means:

  • No inbound firewall rules needed on client machines
  • Works behind NAT, corporate proxies, and VPNs
  • The server cannot push arbitrary commands to machines

Communication model

The agent checks in periodically, reports the machine's software inventory, and picks up any pending update jobs from the server. This pull model ensures the server acts as a trusted hub, not a remote-command executor.

Deployment modes

ModeDescription
On-premisesSingle Windows Server on your LAN. No internet dependency after setup.
CloudHosted behind a domain with TLS. Supports multiple client organisations.

Both modes run the same software. Your choice depends on your network constraints and whether you need multi-tenant isolation.